by David Darab | Jan 29, 2024 | blogs, Management, theMBAbrain
In the realm of dental care—and indeed, in any sector where commerce and personal interactions intersect—there’s a relentless emphasis on “case presentation skills.” This topic saturates discussions among coaches and consultants, workshops, and...
by David Darab | Nov 28, 2023 | blogs, Marketing, theMBAbrain
The magnitude of the difference between Perception and Expectation can determine Customer Satisfaction. Reading time: 4 min 52 sec I am not sure if it is a blessing or a curse. When I walk into an establishment or experience a service, I can not help but notice...
by David Darab | Oct 26, 2023 | blogs, Leadership
Stealing Moves from Coach K to Disrupt Your Business Game My son introduced me to an FX series called “The Bear.” He was very excited to share it with me, and after watching it, I can see why! It authentically depicts the drama, chaos, and daily happenings he...
by David Darab | Sep 22, 2023 | blogs, theMBAbrain, Uncategorized
A friend told me I had to watch a new Apple TV series, Ted Lasso. My initial reaction was, Ted, who? From the first episode, I was hooked. I enjoyed every moment of every episode. When the series ended, I was left wanting more! What a strange place to find some of the...
